Terms & Conditions

These terms and conditions (“Terms and Conditions”) govern the use of www.crohnscolitislifestyle.com (the “Site”). This Site is owned and operated by IBD SHIELD CONSULTING, INC, a Florida Corporation, DBA CrohnsColitisLifestyle. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and Terms of Service agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of CrohnsColitisLifestyle and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;

  • Violate the rights of other users of our Site;

  • Violate the intellectual property rights of the Site owners or any third party to the Site;

  • Hack into the account of another user of the Site;

  • Act in any way that could be considered fraudulent; or

  • Post any material that may be deemed inappropriate or offensive.

 

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

  • You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

  • All personal information you provide to us through your account is up to date, accurate, truthful and that you will update your personal information if it changes.

 

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Supplements

  • Meal Replacements

  • Medical Devices

 

The following services are available on our Site:

  • Health Coaching

  • Health and Education Resources

  • Interactive Community Platform

 

Goods and services must be paid for in full prior to receipt. Notwithstanding the foregoing, some services may be offered on an installment payment basis.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

  • Credit Card

  • PayPal

  • Debit

  • Direct Debit

 

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, you will be required to pay shipping charges in addition to the price of the goods you purchase. Goods purchased on the Site will be shipped through one of the following methods:

  • Ground

  • Overnight

  • Priority International

 

Delivery will take place as soon as reasonably possible, depending on the shipping method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and official holidays.

If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using them.

Limitation of Liability

CrohnsColitisLifestyle and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities or expenses, including legal fees, from your use of the Site or your violation of these Terms and Conditions.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless CrohnsColitisLifestyle and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities or expenses, including legal fees, arising out of your or a third party’s use of our Site, any breach of these Terms and Conditions, or violation of any law or the rights of any third party.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida.

Additional Terms – SHIELD Online Course

By purchasing the SHIELD Online course (the “Course”), you agree and consent to the following legal terms and conditions that govern your use of the Course and that form a legal agreement between you and CrohnsColitisLifestyle.

Purchasing Requirements

You must be at least 18 years of age or older to purchase this Course. If you are under 18 years old, a parent must buy the program for you and sign our contract on your behalf. The Course is available for individual purchase only. You are expressly prohibited from sharing access to the Course or assigning your purchase. The Course is non-transferable.

Disclaimer and Individual Responsibilities

CrohnsColitisLifestyle cannot guarantee any success or “cure” from taking the Course. Results vary and depend on many factors. The Course does not provide any professional financial, legal, medical or psychological services or advice. You are responsible for your own well-being, decisions, and results. We disclaim liability for reliance on opinions or advice in the Course.

Any third-party links to products or services are subject to that third party’s terms and conditions. You are responsible for vetting such third parties before engaging.

Payment

You are responsible for full payment and for providing valid payment details. Missed or declined payments may result in suspended or terminated access. Multiple missed payments may result in permanent termination unless full payment is made.

Intellectual Property

The Course includes copyrighted and proprietary materials. You may use them for personal, non-commercial use only. Reproduction, redistribution, or public display is prohibited. Unauthorized sharing may result in prosecution.

Course Access

To access certain features, you may need a username and/or password. This must remain confidential. Unauthorized sharing may result in account termination without refund.

Termination or Suspension Due to Competitive Employment

CrohnsColitisLifestyle (“Company”) reserves the right, in its sole discretion, to terminate or suspend any client’s membership or access to Company services, programs, or communities who break company Terms and conditions.

Without limiting the foregoing, such termination or suspension may occur in the following circumstances:

  • Transition from Client to Contractor/Employee: If a client becomes a contractor, employee, or otherwise provides services to Company (including as an IBD coach, Community Support Specalist, or in any similar capacity), and that relationship subsequently ends (whether by resignation, termination for cause, termination without cause), Company may immediately revoke the individual’s client membership to prevent actual or potential conflicts of interest, protect confidential information, or maintain operational integrity.
  • Protection of Company Interests: Company may terminate or suspend membership to safeguard its intellectual property, trade secrets, proprietary materials, or confidential information; to ensure the safety, privacy, or well-being of other members or staff; or to address any concerns regarding the integrity of a client’s motives or conduct.

This may also apply where there are reasonable concerns about a client’s conduct, motives, or potential misuse of Company resources. Company will endeavor to exercise this discretion reasonably and in good faith.

Such activity may be considered a violation of CCL’s Terms of Service and Conditions of Membership. If you believe your membership has been wrongfully terminated or suspended, you may request a review by contacting us at [email protected].

Refunds

No refunds are given without approval, which is at the discretion of CrohnsColitisLifestyle and may include deductions for coach or staff time.

Disclaimer of Warranties and Limitations of Liability

The Course is provided “as is” without warranties. CrohnsColitisLifestyle is not liable for direct or indirect damages related to use of the Course. Your exclusive remedy is to discontinue use. Damages, if any, are limited to the amount paid.

Severability

If any provision of these Terms and Conditions is found invalid under applicable laws, it will be removed, and the rest will remain valid and enforceable.

Changes

These Terms and Conditions may be amended to maintain compliance with laws or operational changes. Users will be notified via email or the Site.

Contact Details

Please contact us with any questions:

Email: [email protected]

Address: 7726 Winegard Road, 2nd Floor AV 115, Orlando, Florida 32809

Terms of Service

Effective Date: Apr 20, 2026

  1. Introduction

Welcome to CrohnsColitisLifestyle (“we,” “us,” or “our”). These Terms of Service (“ToS” or “Agreement”) govern your access to and use of our services, including health and wellness coaching (collectively, the “Services”). By accessing, using, or interacting with our Services, you (“User,” “you,” or “your”) agree to be bound by these ToS and our Privacy Policy, which is incorporated by reference into this Agreement. If you do not agree to these ToS, you must discontinue your use of the Services immediately.

This Agreement forms a legally binding contract between you and CrohnsColitisLifestyle. Please read these ToS carefully. By accepting these ToS, you also acknowledge and accept the Arbitration Agreement contained in Section 15, which waives your right to a jury trial and to participate in class actions.

  1. Definitions
  • “Account”: The account you create when you register to use our Services.
  • “Content”: Any and all text, data, images, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other materials provided through the Services.
  • “Data”: Any information, including Personal Data, that you provide or that is collected from you in connection with your use of the Services.
  • “Personal Data”: Any information relating to an identified or identifiable individual, as defined under applicable privacy laws.
  • “Sales Kick”: The platform provider we use as a subcontractor for processing and enriching your data, operating solely on our behalf and under our control. Sales Kick is not a party to this Agreement.
  • “Third-Party Services”: Any services or products provided by entities other than CrohnsColitisLifestyle that are made available through our Services.
  1. Acceptance of Terms

By accessing or using the Services, you affirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and are capable of entering into a legally binding agreement. If you are using the Services on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these ToS.

  1. Modification of Terms

We reserve the right, at our sole discretion, to modify, update, or change these ToS at any time. Such changes will be effective upon posting the updated ToS on our website or platform. You should review these ToS regularly. Your continued use of the Services after any changes to these ToS constitutes your acceptance of the revised ToS. If you do not agree to the new terms, you must stop using the Services immediately.

  1. Services Overview
  2. Description of Services

CrohnsColitisLifestyle provides gut health coaching, community support, and general wellness education for those dealing with IBD, IBS, or other G.I. complaints. These Services are designed to improve education, self-awareness, connect with like-minded individuals, and support a client’s ability to become self-empowered over their gut health experience.

  1. Third-Party Subcontractors

To enhance the functionalities of our Services, we use the Sales Kick platform as a subcontractor to process and enrich your data. Sales Kick operates solely under our direction and is not a party to this Agreement. You will not interact directly with Sales Kick, and your data will be processed as part of our integrated service offering.

  1. Service Availability

While we strive to ensure the continuous availability of our Services, we cannot guarantee that the Services will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.

  1. User Obligations and Conduct
  2. Compliance with Laws

You agree to comply with all applicable laws, regulations, and industry standards when using the Services, including but not limited to privacy, data protection, intellectual property, and export control laws.

  1. User Account Responsibilities
  • Account Information: You agree to provide accurate, current, and complete information when creating your Account and to update such information as necessary.
  • Security of Account: You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must notify us immediately if you suspect any unauthorized use of your Account.
  1. Prohibited Activities

You agree not to:

  • Use the Services for any illegal, unauthorized, or prohibited purpose.
  • Infringe on the rights of others, including intellectual property rights.
  • Interfere with or disrupt the Services, servers, or networks connected to the Services.
  • Use any automated means (e.g., bots, scrapers) to access or collect data from the Services without our express permission.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.
  • Use the Services to transmit any malicious software, viruses, or other harmful code.
  • Engage in any activity that could damage, disable, or impair the functioning of the Services.
  1. Data Privacy and User Consent
  2. Data Collection and Processing
  • Personal Data: We collect and process your Personal Data as part of providing the Services. This may include data you provide directly, data we collect automatically, and data we obtain from third-party sources.
  • Data Enrichment: Your data may be enriched through the Sales Kick platform, which processes your information on our behalf to enhance the accuracy, relevance, and utility of the Services we provide to you.
  1. User Consent

By using our Services, you consent to:

  • The collection, processing, and sharing of your data as described in these ToS and our Privacy Policy.
  • The use of your data for the purpose of improving, customizing, and optimizing the Services, including through data enrichment and calendar management.
  • The sharing of your data with Sales Kick, our subcontractor, solely for the purpose of providing the Services.
  • The transfer of your data to and from third-party service providers, as necessary to deliver the Services.
  • I understand by submitting an application to book a sales call, I am providing written instructions authorizing CrohnsColitisLifestyle and affiliates to obtain my personal credit profile or other information from credit reporting agencies under the FCRA solely to conduct a credit pre-qualification. I further understand that this is a soft pull and will not harm my credit in any way whatsoever.
  1. Data Sharing and Disclosure
  • Subcontractors and Service Providers: We may share your data with subcontractors, including Sales Kick, who assist us in providing the Services. These parties are bound by confidentiality and data protection obligations and will not use your data for any purpose other than to perform the Services on our behalf.
  • Legal Compliance: We may disclose your data to comply with legal obligations, such as in response to court orders, legal processes, or government requests.
  1. Data Security
  • Security Measures: We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  • User Responsibilities: You are responsible for safeguarding the device and network through which you access the Services. You should ensure that your software and systems are up to date and that you take appropriate precautions to protect your data.
  1. Intellectual Property Rights
  2. Ownership

All intellectual property rights in the Services, including but not limited to software, content, trademarks, and logos, are owned by CrohnsColitisLifestyle or its licensors. Your use of the Services does not grant you any rights to our intellectual property, except for the limited rights necessary to use the Services in accordance with these ToS.

  1. License to Use the Services

Subject to your compliance with these ToS, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

  1. Restrictions

You may not:

  • Copy, modify, distribute, sell, or lease any part of our Services or included software.
  • Reverse engineer or attempt to extract the source code of any software used in the Services, except as expressly permitted by applicable law.
  • Use any of our intellectual property, including trademarks, logos, or content, without our express written consent.
  1. Representations and Warranties
  2. User Representations and Warranties

You represent and warrant that:

  • Authority: You have the legal authority to enter into and comply with these ToS.
  • Accuracy of Information: All information you provide in connection with your use of the Services is accurate, complete, and current.
  • Compliance with Laws: You will comply with all applicable laws, regulations, and industry standards in your use of the Services.
  • No Infringement: Your use of the Services does not and will not infringe on the intellectual property, privacy, or other rights of any third party.
  • No Harmful Activities: You will not engage in any activity that is harmful to us, Sales Kick, our other users, or the general public, including the transmission of viruses, malware, or other harmful code.
  1. Third-Party Client Representations and Warranties

CrohnsColitisLifestyle represents and warrants that:

  • Compliance with Laws: We will comply with all applicable laws, including data protection and privacy laws, in providing the Services.
  • No Conflict: Our provision of the Services does not and will not conflict with any other agreement or legal obligation to which we are subject.
  • Data Security: We will implement reasonable security measures to protect your data and ensure that our subcontractors, including Sales Kick, comply with applicable data protection obligations.
  • Service Continuity: We will make commercially reasonable efforts to ensure the continuous availability of the Services, subject to the limitations set forth in these ToS.
  1. Disclaimer of Warranties

Except as expressly provided in these ToS, the Services are provided “as-is” and “as-available” without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranties arising from course of dealing, course of performance, or usage in trade.

  1. Limitation of Liability
  2. Exclusion of Damages

To the fullest extent permitted by law, CrohnsColitisLifestyle, Sales Kick, and their affiliates, officers, agents, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, arising out of or related to your use of the Services, even if advised of the possibility of such damages.

  1. Cap on Liability

In no event shall the total liability of CrohnsColitisLifestyle, Sales Kick, and their affiliates to you for all claims arising out of or related to these ToS or your use of the Services exceed the amount you paid to us for the use of the Services in the 12 months preceding the claim.

  1. No Liability for Third-Party Services

We are not responsible for any Third-Party Services made available through the Services. Your use of Third-Party Services is at your own risk, and we make no representations or warranties regarding such services.

  1. Indemnification

You agree to indemnify, defend, and hold harmless CrohnsColitisLifestyle, Sales Kick, and their affiliates, officers, agents, employees, partners, and licensors from any claim, demand, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use of the Services.
  • Your breach of these ToS or violation of any applicable laws or the rights of a third party.
  • Any claims that your use of the Services infringes the intellectual property rights of a third party.
  • Any data or content you provide or create through the Services.
  1. Termination
  2. Termination by You

You may terminate your use of the Services at any time by ceasing to use the Services and, if applicable, closing your Account.

  1. Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, without notice or liability, for any reason, including if we believe you have violated these ToS or engaged in unlawful behavior.

  1. Effects of Termination

Upon termination of your access to the Services, your right to use the Services will immediately cease. Any provisions of these ToS that by their nature should survive termination will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

  1. Dispute Resolution and Governing Law
  2. Miscellaneous
  3. Entire Agreement

These ToS, together with our Privacy Policy, constitute the entire agreement between you and CrohnsColitisLifestyle concerning the Services and supersede any prior agreements, whether written or oral.

  1. Severability

If any provision of these ToS is found to be unlawful, void, or unenforceable, then that provision shall be deemed severable from these ToS and shall not affect the validity and enforceability of any remaining provisions.

  1. Waiver

No waiver of any term of these ToS shall be deemed a further or continuing waiver of such term or any other term, and CrohnsColitisLifestyle’s failure to assert any right or provision under these ToS shall not constitute a waiver of such right or provision.

  1. Assignment

You may not assign your rights or obligations under these ToS without our prior written consent. We may assign our rights and obligations under these ToS without restriction.

  1. Force majeure

We shall not be liable for any failure or delay in our performance under these ToS due to causes beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, supply chain disruptions, pandemics, power outages, or governmental restrictions.

  1. Headings

The headings used in these ToS are for convenience only and have no legal or contractual effect.

  1. Contact Information

For any questions or concerns regarding these ToS, please contact us at [email protected].