These terms and conditions (“Terms and Conditions”) govern the use of www.crohnscolitislifestyle.com (the “Site”). This Site is owned and operated by IBD SHIELD CONSULTING, INC, a Florida Corporation, DBA CrohnsColitisLifestyle. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of CrohnsColitisLifestyle and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Harass or mistreat other users of our Site;

• Violate the rights of other users of our Site;

• Violate the intellectual property rights of the Site owners or any third party to the Site;

• Hack into the account of another user of the Site;

• Act in any way that could be considered fraudulent; or

• Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

• You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

• All personal information you provide to us through your account is up to date, accurate, truthful and that you will update your personal information if it changes.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

• Supplements

• Meal Replacements

• Medical Devices

The following services are available on our Site:

• Health Coaching

• Health and Education Resources

• Interactive Community Platform

Goods and services must be paid for in full prior to receipt. Notwithstanding the foregoing, some services may be offered on an installment payment basis.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods and Services

Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Payments

We accept the following payment methods on our Site:

• Credit Card

• PayPal

• Debit

• Direct Debit

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, you will be required to pay shipping charges in addition to the price of the goods you purchase. Goods purchased on the Site will be shipped through one of the following methods:

• Ground

• Overnight

• Priority International

Delivery will take place as soon as reasonably possible, depending on the shipping method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and official holidays.

If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using them.

Limitation of Liability

CrohnsColitisLifestyle and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities or expenses, including legal fees, from your use of the Site or your violation of these Terms and Conditions.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless CrohnsColitisLifestyle and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities or expenses, including legal fees, arising out of your or a third party’s use of our Site, any breach of these Terms and Conditions, or violation of any law or the rights of any third party.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida.

Additional Terms – SHIELD Online Course

By purchasing the SHIELD Online course (the “Course”), you agree and consent to the following legal terms and conditions that govern your use of the Course and that form a legal agreement between you and CrohnsColitisLifestyle.

Purchasing Requirements

You must be at least 18 years of age or older to purchase this Course. If you are under 18 years old, a parent must buy the program for you and sign our contract on your behalf. The Course is available for individual purchase only. You are expressly prohibited from sharing access to the Course or assigning your purchase. The Course is non-transferable.

Disclaimer and Individual Responsibilities

CrohnsColitisLifestyle cannot guarantee any success or “cure” from taking the Course. Results vary and depend on many factors. The Course does not provide any professional financial, legal, medical or psychological services or advice. You are responsible for your own well-being, decisions, and results. We disclaim liability for reliance on opinions or advice in the Course.

Any third-party links to products or services are subject to that third party’s terms and conditions. You are responsible for vetting such third parties before engaging.

Payment

You are responsible for full payment and for providing valid payment details. Missed or declined payments may result in suspended or terminated access. Multiple missed payments may result in permanent termination unless full payment is made.

Intellectual Property

The Course includes copyrighted and proprietary materials. You may use them for personal, non-commercial use only. Reproduction, redistribution, or public display is prohibited. Unauthorized sharing may result in prosecution.

Course Access

To access certain features, you may need a username and/or password. This must remain confidential. Unauthorized sharing may result in account termination without refund.

Termination or Suspension Due to Competitive Employment

Crohn’s & Colitis Lifestyle (CCL) reserves the right to terminate or suspend a member’s access to IBD University if the member is employed by, or otherwise engages with, a competitor—as determined solely at the discretion of CCL. This policy is intended to protect CCL’s intellectual property, proprietary information, and community from unauthorized solicitation or competitive interference.

Such activity may be considered a violation of CCL’s Terms of Service and Conditions of Membership. If you believe your membership has been wrongfully terminated or suspended, you may request a review by contacting us at [email protected].

Refunds

No refunds are given without approval, which is at the discretion of CrohnsColitisLifestyle and may include deductions for coach or staff time.

Disclaimer of Warranties and Limitations of Liability

The Course is provided “as is” without warranties. CrohnsColitisLifestyle is not liable for direct or indirect damages related to use of the Course. Your exclusive remedy is to discontinue use. Damages, if any, are limited to the amount paid.

Severability

If any provision of these Terms and Conditions is found invalid under applicable laws, it will be removed, and the rest will remain valid and enforceable.

Changes

These Terms and Conditions may be amended to maintain compliance with laws or operational changes. Users will be notified via email or the Site.

Contact Details

Please contact us with any questions:

Email: [email protected]

Address: 7726 Winegard Road, 2nd Floor AV 115, Orlando, Florida 32809